General Insurance

CRP offers verification and outsourcing processing solutions to the General Insurance sector. The company's comprehensive General Insurance Verification and Processing Outsourcing solutions help General Insurance companies arrive at the right amount of claim for assets and in the process create cost and time efficiencies. CRP provides outsourcing solutions for the three major types of Insurance - Health, Life and General.

Today with the ever growing threat perception and mandatory insurance requirements for assets like motor vehicles, travel, mortgage house loan etc, more assets are being insured. In this scenario, it is imperative for General Insurance Companies to ensure that claims verification and processing is accurate, quick and cost effective.

CRP Business Value Creation

Key areas of investigation and inquiry are based on the information submitted by the claimant. The information collected as below is then processed by the team.

Proposal form
Asset ownership proof
First information report / Police diary or event note
Claim forms
Case - Sheets

CRP's areas of assurance in the General Insurance Verification and Processing Outsourcing Services are developed on the basis of the following steps:

Asset / Site verification:

CRP offers asset inspection or site verification service for a claim lodged. The distinct advantage of CRP is its all India branch network which facilitates quick inspection of a site or asset irrespective of its location. Asset or site verification is one of the determining factors that lead to substantiating of the claims.

Documents and Records for the asset:

CRP's verification team comprises experts from investigative, forensic and legal backgrounds. The team thoroughly screens all relevant documents like invoices, registration papers and insurance policy to arrive at a proper valuation of the asset.

Purpose and Intent:

One of the key challenges faced by general insurers is establishing a bonafide purpose and intent of each claim; often, general insurance claims are misused to claim money from the insurance company or maybe a higher value than actual. CRP's team ensures a physical visit to the spot, meeting the claimant and also inquiring about the incident with other witnesses. This ensures a strict verification of the purpose and intent of the claimant.

Ownership and parties involved:

A key focus of the CRP team is to ensure the right ownership of the asset and identify all parties involved, like third party incase of motor accident claims. This is a critical aspect in General Insurance claim, as multiple ownership of a single asset to claim inflated insurance claims needs to be eliminated.

CRP's advantage in the General Insurance Verification and Processing Outsourcing services is its deep understanding of documentation norms and regulations in different Indian states. It has a self-owned all-India network of documentation and site verification experts. Today, CRP is helping General Insurance companies with a faster Turn Around Time (TAT) in claims processing through its extensive branch network, domain expertise, IT and analytical capabilities.

Health Insurance Life Insurance General Insurance

CRP Technologies (India) Ltd.

Phone: +91 22 4027 7777
Fax: +91 22 4027 7070
Email: crp@crp.co.in

CRP Technologies [India]Ltd.