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Service Offerings

Claims Processing

Health Insurance

CRP partners leading players in the Insurance Industry in their endeavor to create a fact-based claims investigation environment.

It has expert personnel and cutting edge technology. The company helps its customers serve their clients through better and quicker claim reimbursements.

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Life Insurance

CRP offers end-to-end verification and outsourcing processing solutions to the Life Insurance sector.

Its services help Life Insurance companies ascertain the right amount of claim and also, expedite the process because of CRP's reach, network and past expertise in this area.

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General Insurance

CRP offers verification and outsourcing processing solutions to the General Insurance sector.

The company's comprehensive General Insurance Verification and Processing Outsourcing solutions help General Insurance companies arrive at the right amount of claim for assets and in the process create cost and time efficiencies.

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Claims Processing


CRP partners leading players in the Indian Insurance Industry to efficiently address their Claims Verification and Processing Outsourcing Solutions.

Claims verification and processing is a critical function for insurance companies in terms of customer retention, service quality, operations costs and profitability. Long processing cycles, poor service quality and faulty claims processing can damage business and reputation for insurance companies.

CRP offers an end-to-end claims service protocol to clients, which is tailor-made to reduce processing time, lower costs and increase efficiency in Claims Processing. Our end-to-end services enable clients to have a single window for all their factual data needs. We provide:

CRP Technologies

CRP's claims professionals have near to two decades of experience in the Indian Insurance Industry and are backed by cutting-edge technology and robust infrastructure. Our Pan India presence provides us excellent logistical and service advantages along with necessary liaison support in various organizations related to the Insurance Industry.

With the opening up of the insurance sector, the Indian insurance market has become severely competitive. Product differentiation by itself will no longer give companies an edge, it will have to be matched by superior claims servicing for customer delight and efficient processing to reduce costs. CRP is geared to provide clients with the best in-class managed service that will ensure a factual-data environment for the Insurance Industry.

 

Global Trends

The primary reason for insurance companies and Third Party Administrators (TPA's) to outsource the insurance claims verification and processing function are because of the dual needs of a tougher regulatory environment and increased operational costs. While the key focus on insurers globally is to create better risk insurance products and also, increase the insurance premium and customer base, claims verification and outsourcing helps them to focus on their core business.

Claims outsourcing have typically two parts; verification of the claims received and processing of the same. While for processing, outsourcing BPO companies are available, verification led outsourcing companies are very niche and rare. Thus, the global trend is moving towards insurance carriers and TPA's outsourcing claims verification and processing to a single party. Third party claims verification and outsourcing companies help insurance companies to significantly bring down cost savings while at the same time resulting in efficiency improvements and enhanced accuracy levels.

 
 
 

CRP Technologies (India) Pvt. Ltd.,

Phone: +91 22 4027 7777
Fax: +91 22 2687 3392
Email: crp@crp.co.in

 
 
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